Sales Policy

Effective Date: February 19, 2025

At TRYTOPIC, we are committed to providing a seamless shopping experience, high-quality products, and excellent customer service. Our Sales Policy outlines the terms and conditions that govern the purchase of products from our website. By placing an order with us, you agree to these terms and conditions.

1. Order Acceptance

All orders placed on TRYTOPIC are subject to acceptance by us. Once you place an order, you will receive an order confirmation email. Please note that this confirmation does not constitute an acceptance of your order. We reserve the right to cancel or refuse any order due to product availability, errors in pricing or descriptions, or suspected fraudulent activity.

2. Pricing and Payment

  • Pricing: All prices listed on TRYTOPIC are in US Dollars (USD) and may be subject to change without prior notice. We make every effort to ensure accurate pricing, but in the case of an error, we will notify you and give you the option to cancel or accept the revised price.
  • Payment Methods: We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other payment gateways. Payment will be charged at the time of purchase, and your order will only be processed once payment has been successfully received.

3. Order Processing and Shipment

  • Order Processing: Once your payment is confirmed, your order will be processed and shipped. Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays).
  • Shipping: We offer various shipping options at checkout, including standard and expedited shipping. Shipping times vary depending on your location and the shipping method selected. You will receive tracking information once your order has been shipped.

4. Shipping Costs

Shipping costs will be calculated at checkout based on the size and weight of your order as well as your location. Please review the shipping costs before completing your purchase.

5. Sales Tax

Sales tax is applied to orders where applicable based on your shipping address. The tax amount will be calculated and displayed at checkout.

6. Cancellation and Changes to Orders

Once an order is placed, it is processed quickly, but you may be able to cancel or modify your order within 24 hours of submission. After this time, we cannot guarantee changes or cancellations as we begin processing and preparing the order for shipment.

7. Returns and Refunds

For information about returns and refunds, please refer to our Refund and Returns Policy. We offer returns on most items within 30 days of receiving your order, provided the items are unused and in their original condition.

8. Product Availability

While we strive to keep our inventory up to date, items may occasionally go out of stock. If an item is unavailable, we will notify you and offer a full refund or alternative products.

9. Limitation of Liability

TRYTOPIC is not liable for any indirect, incidental, or consequential damages that arise from your use of our website or products. Our liability is limited to the purchase price of the product(s) in question.

10. Indemnity

By using TRYTOPIC, you agree to indemnify and hold TRYTOPIC harmless from any claims, losses, or damages, including reasonable attorney fees, arising from your violation of these terms and conditions.

11. Changes to the Sales Policy

We may update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately. Please review this policy regularly to stay informed about any updates.

12. Contact Us

If you have any questions or concerns regarding our Sales Policy, please feel free to contact us: TRYTOPIC

Thank you for shopping with TRYTOPIC! We are committed to providing you with exceptional products and service every time you shop with us.